Our Story

Started working on a multilingual way-finding application at Colorado State University to help international students navigate the campus. Unfortunately, soon after testing of the application commenced, Google announced their efforts to do the same thing.

Learned that the career advisors at Colorado State University School of Business Career Center were struggling to meet the demand from thousands of students for career readiness services. Without killing the budget, the school needed a way to increase counselor capacity. Several months later, TuaPath delivered v1.0. The solution fully integrated the abundance of career resources into easy to access pathways of career learning objectives students could view and complete on their own, 24/7.

The software capabilities were expanded to include both a coaching portal where counselors could access a student's profile to assist them in setting-up career pathways and a faculty portal for those visionary career centers that wanted to scale career learning objectives to faculty to integrate into the curriculum.

Introduced TuaPath at National Association of Colleges & Employers.

Word of the success at Colorado State University School of Business spread quickly with TuaPath deployed in a number of career centers at both large and small universities. As our team grew, so did the TuaPath team.

While working with Colorado State University, TuaPath met the Larimer County Works Program Manager. She envisioned that TuaPath could offer a more effective means of delivering services to Temporary Assistance for Needy Family (TANF) program participants, and more importantly, had the potential to change the relationship with participants from one of directive case management to mentoring coach.

Over the past year we spent hundreds of hours learning about the Temporary Assistance for Needy Families (TANF) program, it's intake process and the services coaches provide participants, working specifically with the Larimer Country Works Program Manager and her team. Together, we launched TuaPath v2.0, which allowed program participants to take the initiative in creating online, a personalized roadmap of goals and action steps to meet their expectations for self-sufficiency, with guidance from their coach.

TuaPath continues to onboard large universities across the country.

We discovered that case managers were spending up to 50% of their time managing the paper-based work participation requirements, and it was taxing even the most organized coaches. Participants were equally stressed with the paper-based system on top of the day to day challenges of living in poverty. Automating this system bought great returns and its success in adoption, reducing non-compliance rates and continuing to save time has exceeded everyone's expectations.

As we are continually learning and committed to providing a platform that helps facilitate coaching, we teamed up with clinical psychologist, Dr. Dick Guare, co-author of "Smart but Scattered – And Stalled", to integrate assessments that help coaches get to know participants and discover obstacles that can hinder goal attainment.

Completed an innovative pilot project with Mercy College that proved, with support from leadership and key stakeholders, collectively you could build a program that dramatically increased the number of student touchpoints without adding staff. The pilot concluded in the spring and the results were excellent.

The data is in! Since implementing TuaPath, Larimer County Works Program is realizing unprecedented results - 98% adoption rate of the online platform, 50% reduction in non-compliance and meeting no-shows, 2-3x increase in touch points, 87% on time submission rate, 35% time saved per case.

The Office of Family Assistance (OFA) recognizes TuaPath as an innovative technology initiative to improve employment outcomes in its Emerging Practice Series Brief “Colorado: Web-based Technology for Coaching TANF Participants.”

At the onset of the COVID pandemic, TuaPath worked quickly to help our customers fully leverage TuaPath to support their clients during this unprecedented time of need. Entire orientation processes were built in TuaPath to allow clients to watch videos, complete assessments, fill out required forms and sign electronically. We also welcomed three of the largest Michigan Works! Agencies in Michigan as customers. We continued to enhance TuaPath to improve the virtual delivery of services by adding document management capabilities that allow for all case files to be stored and retrieved within TuaPath, not only by staff, but participants as well to increase program transparency.

Understanding that offering virtual services will be part of "new normal" TuaPath continued its add new features that help to modernize the delivery of services. The security of our customer’s data and the privacy of their clients data we take very seriously at TuaPath so in accordance we pursued and achieved our SOC 2 Type I certification. TuaPath welcomed Louisiana Department of Children and Family Services as a new customer along with two Michigan Works! agencies that support the northern part of the state.

In continuance of our commitment to protect the security and privacy of our customers in March we achieved SOC 2 Type 2 compliance. TuaPath is working with the Oklahoma Department of Human Services to rollout TuaPath across the state in an effort to streamline the delivery of services and enhance their coaching efforts. In addition, Idaho Employment & Training plans to leverage TuaPath to improve engagement, retention and outcomes as they look to offer more services virtually.